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Adventnet ManageEngine ServiceDesk Plus 6 |
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Category:
Utilities / Network
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Author: AdventNet, Inc. | Published: Sep 25, 2008
License: Freeware | O/S: Windows/XP
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Uninstaller: no
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus enables end-users to submit tickets via an online web form or through email. It automates several key workflow tasks such as case routing, acknowledging requester, technician notification and handling of SLA rules. It includes a Solutions module that allows you to document best practices and solutions to common problems in an online knowledge base.ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization.ServiceDesk Plus can help you maintain a complete product catalog based on product type, that lists all assets owned by your organization. It can generate Purchase Orders, send them through email and keeps track of outstanding POs & completed purchases. It also provides import of requesters & assets from .csv files & user satisfaction survey.Version 6.0 adds Enhanced Active Directory Integration, enhanced purchasing system with approver, business rules for better request management, ability to group similar requests and assign to queues, comprehensive custom reports, announcement boards, MS-SQL support, billing based on time spent on request, HTML editors for solutions and notifications, & more.The Free Edition allows a single Technician manage upto 25 Workstations.
Adventnet ManageEngine ServiceDesk Plus Related Tags:
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File Size: 36.3 MB
Price: $0.00
Downloads: 10
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 More Software from AdventNet, Inc.:
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ManageEngine WiFi Manager - AdventNet Web NMS Express Edition - AdventNet ManageEngine JMX - AdventNet ManageEngine OpUtils - ManageEngine EventLog Analyzer - AdventNet QEngine WebTest - SecureCentral PatchQuest Free Edition - SecureCentral ScanFi Free Edition - AdventNet SNMP Agent Toolkit - SecureCentral IdentityAccess Manager 60-day Trial Edition |
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Adventnet ManageEngine ServiceDesk Plus also mentioned on ShareMe |
| 1. |
AdventNet ManageEngine JMX -
Programming/Java Based Databases
... AdventNet ManageEngine JMX Studio 5.1.1 is the most comprehensive product in the field to add manageability to your applications. This product enables application management through generation of JMX and SNMP Agents, MIB data, and management views. ...
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| 2. |
AdventNet ManageEngine OpUtils -
Utilities/System Utilities
... The AdventNet ManageEngine OpUtils is a comprehensive set of 45+ unique system and network monitoring tools. It is a Java and web-based troubleshooting software for monitoring devices such as router, switch, server, desktop, etc. The tool set is best suited for IT operational staff and network engineers responsible for maintaining and monitoring networks.AdventNet ManageEngine OpUtils 4 provides real-time monitoring tools to troubleshoot poor network performance, heavy bandwidth utilization and ...
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ManageEngine ServiceDesk Plus -
Business & Productivity Tools/Inventory Systems
... ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
ServiceDesk Plus ...
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| 4. |
AdventNet ManageEngine OpManager -
Utilities/Network
... ManageEngine OpManager is an ideal network monitoring software suitable for WAN/LAN monitoring, Server & Applications management, Windows Services and Event Log monitoring, URL, UPS, Firewall monitoring & much more. Being a comprehensive, easy to use, affordable systems and applications monitoring software, it offers integrated fault and performance management functionality. ...
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AdventNet ManageEngine Asset Explorer -
Business & Productivity Tools/Inventory Systems
... ManageEngine AssetExplorer is comprehensive Asset Management Software that offers enterprise-wide asset visibility and control to manage all your IT and Non-IT assets. IT offers a single view to track and manage ownership of all your assets. AssetExplorer scans and audits all workstations across your enterprise connected over LAN, WAN and VPN. IT scans your network and automatically discovers all software available in each of the workstations. ...
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