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BridgeTrak Help Desk Software 7.0 Build 162

 
BridgeTrak Help Desk Software
Category: Business & Productivity Tools  
Author: Kemma Software | Published: Jul 06, 2007
License: Demo | O/S: Windows 2000/XP/2003
Uninstaller: no




Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
File Size: 94.3 MB   Price: $995.00   Downloads: 6
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BridgeTrak Help Desk Software also mentioned on ShareMe

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... Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient. ...
 
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4.  Macros Details - Business & Productivity Tools
... Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. ...
 
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