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BridgeTrak Help Desk Software 7.0 Build 162 |
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Category:
Business & Productivity Tools
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Author: Kemma Software | Published: Jul 06, 2007
License: Demo | O/S: Windows 2000/XP/2003
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Uninstaller: no
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
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File Size: 94.3 MB
Price: $995.00
Downloads: 6
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Editor Rating: Unrated
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BridgeTrak Help Desk Software also mentioned on ShareMe
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| 2. |
Help Desk for IIS Details - Internet/Tools & Utilities
... Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient. ...
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CI Discovery Network Inventory Details - Internet
... Comprehensive network inventory and computer auditing software for help desks and IT departments. No client installation required to audit targeted computers with the Remote module. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. Features include on-board reports and a "Change Tracking" tool which easily identifies changes to a workstation between two ...
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| 4. |
Macros Details - Business & Productivity Tools
... Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. ...
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| 5. |
Jitbit HelpDesk Details - Business & Productivity Tools
... Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based IT help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration. ...
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