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DataTrack System 2.5.2647 |
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Category:
Business & Productivity Tools
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Author: Magnoware Systems | Published: Jul 06, 2007
License: Commercial | O/S: Windows 98/Me/NT/2000/XP/2003
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Uninstaller: no
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.
DataTrack System Related Tags:
Call Center - Customer Support - Defect Tracking - Help Desk Software - Helpdesk - Helpdesk Software - Issue Tracking - Support Management - Trouble Ticket - Work Order Management
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File Size: 12.7 MB
Price: $349.99
Downloads: 9
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Published: Jul 06, 2007 |
Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
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Published: Jul 06, 2007 |
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Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
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Published: Jul 06, 2007 |
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