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HarePoint HelpDesk for SharePoint

HarePoint HelpDesk for SharePoint
Category: Internet / Servers  
Author: MAPILab Ltd. | Published: May 30, 2015
License: Shareware | O/S: WinServer
File Number: 124417
Uninstaller: yes

HarePoint HelpDesk for SharePoint allows to build a helpdesk system in Microsoft SharePoint 2013, 2010 environment. The helpdesk is designed especially for SharePoint and it is ready-to-use right out-of-the-box. The product can be easily customized according to the specific needs of the organization.
The major feature of the product is easy and rapid deployment and immediate availability. A deployed HarePoint HelpDesk provides a special helpdesk website template, which can be used to create the required number of support service's sites. The product provides all necessary settings for creation of the desired processing cycle for the user requests: from selecting the required data types for the trouble tickets to configuring notifications and alerts for the helpdesk users and staff.
Other key features of the product include: request processing logic is based on SharePoint declarative workflows; wide collaboration possibilities for helpdesk staff; processing of web, email or phone requests; deep integration with corporate email; fully customizable ticket forms; graphic reports and dashboard for helpdesk staff performance monitoring.
The product licensing is very simple and efficient; it is based on the WFE server number and does not require any additional payments for the subscription, the number of helpdesk operators, or the number of service requests processed.

HarePoint HelpDesk for SharePoint Related Tags: Helpdesk For Sharepoint - Microsoft Sharepoint Helpdesk - Sharepoint 2010 Service Desk - Sharepoint 2013 Help Desk - Sharepoint Ticket System - sp2010 Help Desk - sp2013 Helpdesk Software
File Size: 49.6 MB   Price: $1299.00   Downloads: 32
Download Now! | Homepage | Buy Now! | Screenshot | Report Link Error | Bookmark this page
Requirements: Microsoft SharePoint Server 2013, 2010, SharePoint Foundation 2013, 2010
User Rating: Unrated
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Editor Rating: 5 Stars5 Stars5 Stars5 Stars5 Stars

More Software from MAPILab Ltd.:

HTML Email Archiver for Outlook - Attachments Processor for Outlook - Send Personally for Outlook Express - MAPILab Toolbox - Send Personally - Print Tools for Outlook - Add Contacts - Actual Contacts for Outlook - Mail Recovery for Outlook Express - MAPILab Groupware Server


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HarePoint HelpDesk for SharePoint also mentioned on ShareMe

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