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LBE Desktop Helpdesk 4.0.173 |
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Category:
Business & Productivity Tools
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Author: Leigh Business Enterprises Ltd. | Published: Jul 06, 2007
License: Shareware | O/S: Windows 95/98/Me/NT/2000/XP
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Uninstaller: no
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Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
LBE Desktop Helpdesk Related Tags:
Call Center - Call Tracking - Customer Service - Customer Support - Help Desk - Help Desk Software - Help Desk System - Helpdesk - Helpdesk Software - Helpdesk System
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File Size: 5.1 MB Price: $950.00
Downloads: 2
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User Rating:
Unrated
Editor Rating: Unrated
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 More Software from Leigh Business Enterprises Ltd.:
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Help Desk-99 - LBE Resource Booker - LBE Web Helpdesk - LBE Attachment Stripper for MS Outlook - LBE Contact Tidy Up for MS Outlook - LBE Email Deduplicator or MS Outlook - LBE Find & Replace for MS Outlook - LBE Web Tools - LBE Calendar Deduplicator for MS Outlook - LBE Contact Deduplicator for MS Outlook |
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LBE Desktop Helpdesk also mentioned on ShareMe |
| 1. |
LBE Web Helpdesk -
Business & Productivity Tools
... Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per concurrent ...
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| 2. |
LBE Free Helpdesk -
Programming/Other
... Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators. ...
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| 3. |
LBE Email Scheduler -
Internet/E-mail
... Thanks to LBE Email Scheduler you can define multiple email projects, save them and program them spearately in a calendar. Keep in contact with your friends, family or clients in this way, without depending on being in front of the PC.These are the most important characteristics of LBE Email Scheduler:* Use it for automatic reminders.* It doesn+t need Outlook or Outlook Express.* You can send messages in plain text or HTML.* Attach files to your messages.* You can send messages to multiple ...
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| 4. |
SAMOS HelpDesk -
Utilities/Other Utilities
... SAMOS HelpDesk was originally created as a very small and easy HelpDesk solution for small workgroups. Only necessary fuctionality, tasks, multilanguage support, comments, etc My goal was to create a very simple HelpDesk. <br>Easy and small helpdesk for small workgroups.2 minutes to install. Intuitively clear interface<br>Tooltips.<br>2 views of tasklist.<br>Created business-process.<br>Multilanguage support. ...
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Site Helpdesk -
Utilities/Other Utilities
... Site Helpdesk is one more flavor "OneOrZero" Helpdesk system with InterBase as backend. Completely rebuild Backend module now allow easily integrate any other databases. Also added such features as LDAP user's authentication, IMAP support and other. ...
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