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Category:
Business & Productivity Tools
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Author: Polar | Published: Jul 06, 2007
License: Commercial | O/S: Windows 2000/XP/2003
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Uninstaller: no
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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives
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File Size: 9.2 MB
Price: $200.00
Downloads: 6
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Related Software |
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Published: Jul 06, 2007 |
| Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
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| Price: $249.00 Size: 542.1 KB |
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Published: Apr 08, 2007 |
| Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
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| Price: $0.00 Size: 9.5 MB |
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Published: Aug 17, 2006 |
| Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no a
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| Price: $199.00 Size: 4.1 MB |
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Published: Jul 06, 2007 |
| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
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Published: Jul 06, 2007 |
| StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.
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| Price: $199.00 Size: 14.3 MB |
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Published: May 31, 2007 |
| HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable
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| Price: $695.00 Size: 62.4 MB |
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Published: Jul 06, 2007 |
| Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.
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| Price: $630.00 Size: 15.4 MB |
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Published: Jul 06, 2007 |
| Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
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| Price: $180.00 Size: 5.0 MB |
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Published: Jul 06, 2007 |
| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
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| Price: $349.99 Size: 12.7 MB |
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Published: Jul 06, 2007 |
| IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process.
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| Price: $99.95 Size: 1.6 MB |
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Polar Help Desk also mentioned on ShareMe |
| 1. |
Polar Help Desk Free Details - Business & Productivity Tools/Other Related Tools
... Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source ...
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| 3. |
Help Desk for IIS Details - Internet/Tools & Utilities
... Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient. ...
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Macros Details - Business & Productivity Tools
... Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. ...
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| 5. |
Polar Crypto Light Details - Programming/Components & Libraries
... Polar Crypto Light is simple to use, supports the securest, most recommended cryptographic standards and crypto systems. It is an ActiveX control which seamlessly adds encryption features to your Windows applications. It is easy to use, it encrypts strings, buffers and files. It uses public and private RSA keys for encryption/decryption (256-bit symmetric keys for AES) and provides general process information (detecting errors in the encryption/decryption process and reporting the current status ...
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