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Category:
Business & Productivity Tools
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Author: Polar | Published: Jul 06, 2007
License: Commercial | O/S: Windows 2000/XP/2003
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Uninstaller: no
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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives
Polar Help Desk Related Tags:
Computer Technical Support - Customer Support Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Helpdesk System - Online Technical Support - Technical Support - Trouble Ticket
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File Size: 9.2 MB
Price: $200.00
Downloads: 9
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User Rating:
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Editor Rating: Unrated
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 More Software from Polar:
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Polar SpellChecker Component - Polar Help Desk Free - Polar Draw Component - Polar Zip Component - Polar Crypto Component - Polar Crypto Light - Polar Zip Light Free - Polar Component Suite - Polar Crypto Light Free |
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Published: Jul 06, 2007 |
Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
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Price: $249.00 Size: 542 KB
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Published: Apr 08, 2007 |
Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
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Price: $0.00 Size: 9.5 MB
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Published: Aug 17, 2006 |
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no a
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Price: $199.00 Size: 4.1 MB
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Published: Sep 18, 2008 |
DEKSI HelpDesk is a powerful and feature rich web based help desk and customer support system that provides organizations with a helpdesk, inclusive discussion forum, and the research capabilities of web surveys.
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Price: $495.00 Size: 11.4 MB
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Published: Jul 06, 2007 |
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
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Price: $950.00 Size: 2.3 MB
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Published: Jul 06, 2007 |
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.
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Price: $199.00 Size: 14.3 MB
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Published: May 31, 2007 |
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable
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Price: $695.00 Size: 62.4 MB
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Published: Jul 06, 2007 |
Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.
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Price: $630.00 Size: 15.4 MB
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Published: Sep 26, 2008 |
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
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Price: $0.00 Size: 73.1 MB
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Published: Jul 06, 2007 |
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
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Price: $349.99 Size: 12.7 MB
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Polar Help Desk also mentioned on ShareMe |
| 1. |
Polar Help Desk Free -
Business & Productivity Tools/Other Related Tools
... Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source ...
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| 3. |
Polar Crypto Light Free -
Programming/Components & Libraries
... Polar Crypto Light is simple to use, supports the securest, most recommended cryptographic standards and crypto systems. It is an ActiveX control which seamlessly adds encryption features to your Windows applications. It is easy to use, it encrypts strings, buffers and files. It uses public and private RSA keys for encryption/decryption (256-bit symmetric keys for AES) and provides general process information (detecting errors in the encryption/decryption process and reporting the current status ...
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| 4. |
Polar Bear Polka -
Desktop Enhancements/Screen Savers
... Slide show screen saver features wildlife photos of polar bears. Registered version includes additional slides. Matching desktop theme and accessories available at Themestress Desktop Enhancements. ...
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| 5. |
Help Desk for IIS -
Internet/Tools & Utilities
... Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient. ...
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