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Itil Tool

From Title
1.  itil Service Management Excellerator - Business & Productivity Tools/Other Related Tools
... The ITSM Excellerator provides tactical tools and deliverables to help accelerate itil based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. Specific guidance found in the ITSM Excellerator includes: - Process ...
 




2.  itil Service Management Toolkit (ITSM To - Educational/Other
... The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals. These itil based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune an itil focused organization. Specific guidance includes: - Service Level Agreement (SLA) Template - Operational Level Agreement (OLA) Template - IT Service Catalog Template - IT Service Narrative Template- ITSM Service Delivery & Support Process Overviews- ...
 
3.  .Biz ITSM / itil suite of Applications - Business & Productivity Tools/Other Related Tools
... From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with Remedy/BMC,Service Desk, HEAT, Track-IT! and others...Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. Unlimited License + Source Code + Free Software = Incredible Value Do you want a Demo or have questions? To get your completely free and unlimited license,just ...
 
4.  AN VPN tool - Security/Misc
... AN VPN tool - Multiprotocol VPN software ...
 
5.  Hash tool - Utilities/File & Disk Management
... Freeware tool to calculate MD5, SHA-1, SHA-256, SHA-384, SHA-512 or CRC-32 hashes of single or multiple files. Fast and easy to use. Useful for checking downloads or generating hashes for your own files. Verify internet downloads and find corrupt files. Files can be dragged or sent from Windows Explorer, and the list can saved or copied to the clipboard. ...
 




6.  The Query tool - Business & Productivity Tools/Other Related Tools
... The Query tool is a powerful data mining application. It allows you to perform data analysis on any SQL database. It has been developed predominately for the non technical user. No knowledge of SQL is required, all actions are data driven. ...
 
7.  Best Uninstall tool - Utilities/File & Disk Management
... Free Download Best Uninstall tool here. Best Uninstall tool is a unique and powerful uninstaller, which enables you to uninstall any unwanted programs and scans for the leftover registry entries, files and folders before you remove the programs. You can force uninstall any programs completely from your PC.What Best Uninstall tool can do for you? Uninstall / Remove any unneeded application in Your PC; Forcibly remove unneeded application that your own PC Add/Remove Program can't remove; Clear ...
 
8.  OpenPlot tool - Utilities/Mac Utilities
... A Java program for plotting various forms of data. Currently undergoing a major rewrite, though older versions can be downloaded and are of some use. <br>Plotting of Data sets, points and functions onto cartesian axis<br>Plotting of pie charts from data sets.<br>Saving of plots to file<br>Exporting of plots to a wide range of image formats<br>Printing of plots ...
 
9.  Scanpst tool - Communications/E-Mail Tools
... Kernel for Outlook PST Repair software is a renowned and convenient Scanpst tool to repair Outlook. It provides instant PST file recovery and allows users access the file immediately using MS Outlook. Scanpst tool is integrated with advanced repair algorithm that provides complete recovery of all emails, notes, contacts, calendars, appointments, drafts and other Outlook items. It repairs corrupt PST file and recovers deleted/missing email messages and other email items from corrupt PST files. ...
 
10.  The Inquiry tool - Utilities/Other Utilities
... The Inquiry tool is a Web-Based Collaborative Mindtool, designed to build Scientific Inquiry journals, with text notes, data graphs, and hand drawn predictions and trendlines. Journal's are described with XML, the system uses FLASH, MySQL, PHP, and Perl. ...
 

Itil Tool

From Short Description
1.  iKode Service Desk X - Business & Productivity Tools/Other Related Tools
... iKode Service Desk X provide a broad range of professional fully integrated Serive Managemnt tool and offers a low cost of ownership yet comprehensive service desk, whether your want an itil whether you want an itil "Out of the Box" solution for your IT service management or simply need to map clearer business processes in customer services or facilities management. iKode Service Desk aimed at the service desk where speed of deployment, easy to use, low cost of ownership. ...
 
2.  Serio IT Service View Pro - Internet/Tools & Utilities
... Serio IT Service View Pro is a server/ network device monitoring and itil Availability Management tool rolled into one.Define one or more Service Level Agreements for the devices you are monitoring. The reports scheduler can email availability and downtime graphs and statistics for those devices to you and your customers. You can examine and edit the log of downtime events for each device and publish live availability stats online.The tool includes standard plugins for monitoring Windows ...
 
3.  EnterpriseWizard - Business & Productivity Tools/Other Related Tools
... Robust and flexible web-based software built on top of an adaptive enterprise-class technology platform. Out-of-the-box modules Help Desk, itil, CRM, Document Management, Workflow and custom Business Process Management. The product is free for 10 users: 5 staff and 5 end-users. To obtain your free license, click Setup/License after installation. If you install on your own server, we recommend 64-bit Windows for optimum performance. Dual quad-core processors are recommended for systems with large ...
 
4.  SugarCrm Time and Invoicing - Utilities/Mac Utilities
... SugarCrm custom modules for timetracking, CV/project/Resource Allocation/Expense/Incident (itil)/Product mangagement. Including a new flash dashlets. Also an installable module that allows sugarcrm to have one-many relationsships in subpanels ...
 
5.  SupportCalls with Outlook - Business & Productivity Tools/Microsoft Office Add-ins
... An itil guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support cases, it provides support staffs with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically process incoming emails to support cases, assign ...
 




6.  HelpSTAR - Help Desk Software - Business & Productivity Tools/Other Related Tools
... Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports itil processes for best-practice service management, including: TE Problem Management and Incident Management TE Change Management TE Knowledge Management TE Dashboards for real time Tactical Management TE Configuration Management TE Service Level Agreements (SLA`s) TE Asset Management including License Compliance TE 45 Day Unconditional Money Back Guarantee ...
 
7.  IT Service Management Toolkit Vol. 1 - Business & Productivity Tools/Other Related Tools
... This Service Level Agreement (SLA) can be used as best practice guidance to facilitate internal IT service provision and level set expectations specific to itil based service support and delivery processes. This template is one of many rapid deployment deliverables available in the more comprehensive IT Service Management (ITSM) Toolkit that can be leveraged by IT professionals and organizations interested in standard, tactical deployment of IT services based on the itil framework. ...
 
8.  ManageEngine ServiceDesk Plus - Business & Productivity Tools/Inventory Systems
... ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an itil ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ServiceDesk Plus ...
 
9.  MS Exchange BKF Recovery - Utilities/File & Disk Management
... Microsoft Exchange server is a client-server collaborative application produced by Microsoft. Today for most of businesses whether it is small or big, email is the most critical source of communication inside as well as outside the organization. Today, everyone is heavily dependent on mails looks for rich, efficient access-to send e-mail, calendars, attachments, contacts, etc. Sometime peoples never think at which atmosphere they are accessing there e-mail data or what type of device they are ...
 
10.  AthTek IP - MAC Scanner - Network Tools/Network & IP Scanner
... AthTek IP - MAC Scanner is the world leading tool for network management and network analysis. This famous tool is designed for both network administrators in the office and LAN users at home. AthTek IP - MAC Scanner keeps your networks under security control. AthTek IP - MAC Scanner provides IP scanner and MAC scanner to help you get the connection details freely. It also provides a ping tool for testing the access to network. The scanned IP or MAC can be analyzed by AthTek IP - MAC Scanner, ...
 

Itil Tool

From Long Description
1.  IT Process Automation Ayehu eyeShare - Utilities/Automation Utilities
... Ayehu is the leading provider of IT Process Automation and IT Automation Solutions. eyeShare, the company's product Empowers IT managers to resolve complex problems quickly by automating resolution processes, tasks and itil procedures. ...
 
2.  Adventnet ManageEngine ServiceDesk Plus - Business & Productivity Tools/Other Related Tools
... ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plushas a itil ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. ...
 
3.  Qualitor Dashboard - Utilities/Other Utilities
... Qualitor Dashboard open-source<br><br>Qualitor Dashboard open-source is an utility for exhibition of graphical information, as charts, to be used with Qualitorhelp help-desk software, thought it may be used for exhibition of data from any external source. <br>QMonitor<br>Qualitor<br>Dashboard<br>Chart<br>Database<br>Helpdesk<br>Servicedesk<br>Help-desk<br>itil<br>Service-desk ...
 
4.  ChangeGear Express Change Edition - Business & Productivity Tools/Other Related Tools
... ChangeGear Express - Change Edition is an easy-to-use and simple-to-deploy change management solution. ChangeGear's workflow is based on IT Infrastructure Library (itil) out of the box to reinforce best practices in your IT process. ChangeGear routes each Request for Change (RFC) through its entire lifecycle including: request, screen, authorize, implement, release, and review. You can also create customizable notifications and reports to ensure that proper approvals are taking place and ...
 
5.  Active Directory Auditing - Internet/Servers
... Typically, data stored in the directory comprise printer queue data, user contact data, and network/computer configuration data. The objects stored in Windows 2000 Active Directory have three partitions as naming contexts: domain, schema, and configuration. The domain partition includes users, groups, contacts, computers, organizational units, and several other object types. As Active Directory is extensible, Administrators can also add their own classes. Normally, system-administrators are over ...
 
6.  Pandora FMS: Flexible Monitoring System - Utilities/Other Utilities
... Pandora FMS is a performance & availability monitoring system, ready for big environments. It uses agents for local monitoring and can do several kinds of remote network monitoring (SNMP v3, TCP checks, remote WMI probes...) Agents works on Linux, Windows, AIX, HP-UX, Solaris and BSD systems. <br><br>Highly scalable (up to 2000 nodes with one single server), completely web-driven and a multitenant interface. It has a very flexible ACL system and a lot of graphical reports and user-defined ...
 
7.  ChangeGear Express Service Desk Edition - Business & Productivity Tools/Other Related Tools
... ChangeGear Express - Service Desk Edition is an easy-to-use and simple-to-deploy change and incident management solution. ChangeGear's workflow is based on IT Infrastructure Library (itil) out of the box to reinforce best practices in your IT process. ChangeGear routes each Request for Change (RFC) through its entire lifecycle including: request, screen, authorize, implement, release, and review. Simplify your help desk with an incident management module that includes email ticket creation, a ...
 
8.  TracK Active Directory - Internet/Server Tools
... Lepide Auditor for Active Directory (LADD) is a comprehensive Active Directory auditing tool designed to give IT administrators effective control over the AD environment. It monitors the AD domains, helps to track active directory, records changes made by AD users, generates audit reports, sends alerts for critical changes and reports security breaches if there are any. Thus, it helps in enforcing security compliances. Unlike native AD services, LADD provides a centralized auditing platform. ...
 
9.  Polar Help Desk - Business & Productivity Tools
... Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages - Easily ...
 
10.  Polar Help Desk Free - Business & Productivity Tools/Other Related Tools
... Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. Key advantages: - Source ...
 

Itil Tool

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