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  • Lodgit Desk Hotel Software for Mac   (Arnold)

    I run a small guest house in Nepal where this software is in use for last two years, we felt this is good enough for any...

  • XolidoSign   (Zico)

    Allows me to insert signature on any document automatically before dispatching, other software requires manual instruction.

  • Wurlie   (Tenesy)

    Make unlimited number of short urls with this script without knowing much about processes that take place in background.

  • Start Hotspot   (heltvet)

    You may turn your android phone to a wifi hotspot but your data may be misused unless you have some sort of control over...

  • NCheck Bio Attendance Trial for Windows   (Jeusme)

    The system is implemented in my office premises, it maintains the employees in and out time accurately, helps the accounts...

  • FirePlotter   (Kacper)

    Monitors all in-coming and outgoing traffic to your PC, also shows the consumed bandwidth to calculate internet bill.

  • FolderMill   (Fairyn)

    FolderMill is an automation software which looks for incoming files and send them to printer by filtering as per your...

  • DocuVieware   (Sigfrid)

    Fully featured document viewer which can be added in your page to load and read almost any type files, the software can...

  • Kiosk Software   (Emmerentiana)

    Restricts access to the public computers and kiosks to prevent changes or viruses from affecting it, hence you need no...

  • Vrode Script Editor   (Brochan)

    If you are a script coder you must have gone through some of the popular editors for writing new scripts or editing the...


ServiceDesk Lite 2016 (Free Service CRM) Screenshot

 

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Service Desk Lite is free ready to use service management software that enables you to manage Service contracts/AMC and customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage service contracts and customer complaints. Service management is made simpler with Service Desk Lite. Service Desk Lite is useful for service firms to systematically manage Service Contracts and track customer complaint so that it never goes, unattended. Features Service contracts Easily manage service contract or AMC details. It keeps you informed whether the customer is in Contract or the Contract has expired, before attending the service call. Register complaint You may receive customer complaints from various sources, such as email, telephone, web etc. Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers. Service Desk Lite enables you to record the essential details related to complaint such as the customer contact, the caller details and complaint description. Assign complaint to service executive After complaint is received it is assigned to service executive. Assigning complaint to service executives ensures every complaint is attended. It also helps to analyze and promptly allocate complaint to the service personnel. In Service Desk Lite complaint assignment is quiet simple. You get the pending list of complaints that are yet to be assigned. Complaint Closure This is the last stage in complaint management that enables you to track the status of complaint i.e. solved or pending. Tracking status enables you to identify the complaints that are open or not resolved and take timely actions. You can track details such as status of complaint, action taken to resolve issue. & more.. Download,Install & Get started


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