Call Center Staff
, Call Centre Staff
, Help Desk Staff
, Online Resource Scheduling
, Online Staff Appraisal
, Procuring It Staff
, Recording Staff Time
, Resource Allocation
, Resource Scheduling Solution
, Resource Scheduling System
, Staff Rostering
, Staff Rostering Software
, Staff Scheduling Software
, Task Scheduling.
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Task-Planner addresses the problem: Who is to do what and when.
To this end Task Planner's main planning board contains two schedules :
1. the activity schedule
2. the working hours schedule
and an automatic assignment procedure based on competences required by the tasks and competences offered by the employees.
This unique approch pinpoints the scheduling problem and ensures that you get the jobs assigned and with the right staff.
If the schedule expedites a recurrent pattern a template covering the pattern can be formulated.
Templates look and behaves exactly as the main planning board and is therefore a great simulation tool.
Generating a plan using templates is done by pressing a button and is a matter of seconds.
What remains is handling the daily exceptions, the consequences of which are clearly visible in the main planning board.
The planning boards of Task-Planner has the look and feel of the familiar planning board.
Task-Planner is applicable in health care, kindergarten, facility service business and other sites where the tasks and working hours exhibit a recurring pattern.
The program addresses the operating management, as the main purpose of the program is to assist during the scheduling task and the handling of daily exceptions.
As focus is set on the scheduling task, the main purpose of the program is to:
* Offer an interface which gives an instant overview of the scheduling task.
* Offer facilities, which make it easy to build and maintain the activity and work schedules.
All changes to the schedules are made directly on screen with the look an feel of a planning board.
* Perform automatic assignment of resources to activities with respect to:
o The qualifications needed for a task and the qualifications offered by the resources.
o The availability of resources.
o Teams, ie. a distinct set of persons assigned to a distinct set of tasks.
o Job Rotation.