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ITIL Toolkits

ITIL Toolkits 2.3
Published: May 21, 2006
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requiremen

Tags: Itil - Itil And Cmm - Itil And Data Center - Itil Certification - Itil Cmm - Itil Help Desk - Itil Training
Price: $199.00 (Shareware) Size: 3.2 MB Site: projectmanagementsurvival.com (Ovitz Taylor Gates) More info Download



ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus 7.5
Published: Apr 04, 2009
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Mgmt software whose features include software license tracking, contract mgmt, purchase mgmt & knowledge mgmt functionalities. ITIL ready version is also available

Tags: Asset Management - Contract Management - Help Desk - Helpdesk Software - Inventory Management - Itil - Itil Help Desk - Knowledge Base - Purchase Order Management - Service Desk
Price: $0.00 (Freeware) Size: 43.0 MB Site: adventnet.com (AdventNet Inc) More info Download
SupportCalls with Outlook

SupportCalls with Outlook 2.3
Published: Feb 28, 2009
The only ITIL guided helpdesk system entirely integrated seamlessly within your Microsoft Office Outlook, transforming it from a simple email client to a full fledged service provider. Supports SMS, Skype calls, hosted Exchange, SLA, Assets tracking.

Tags: Crm - Customer Service - Email Monitoring - Escalation - Helpdesk - Itil - Service Desk - Service Level Agreements - Skype - Sla
Price: $1500.00 (Shareware) Size: 22.0 MB Site: assistmyteam.net (AssistMyTeam) More info Download
ProcessWorx CMDB

ProcessWorx CMDB 1.5.0204
Published: Jul 06, 2007
The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes by establishing a standard, centralized information repository.

Tags: Cmdb - Configuration Management - It - Itil - Itsm - Mof - Ola - Service Catalog - Service Level Agreement - Service Management
Price: $149.00 (Commercial) Size: 39.2 MB Site: processworx.com (ProcessWorx LLC) More info Download
Data Center Audit

Data Center Audit 2.6.0
Published: Feb 04, 2008
Data Center Audit (DCA) is a web based CMDB application for auditing, planning, and the organization of inventory within a data center. DCA is non-intrusive, non agent based and non self populating to ensure high security.

Tags: Audit Software - Auditing Software - Cmdb - Computer Lab Software - Configuration Management Database - Data Center Audit - Datacenter - Inventory Control - Inventory Software - Inventory Tracking
Price: $50.00 (Commercial) Size: 70.0 MB Site: azazia.com (Azazia) More info Download
IPI.HELPDESK

IPI.HELPDESK 6.05.demo
Published: Jul 06, 2007
IPI.HELPDESK improves the process of communication with customers by providing a simple and intuitive interface both to customer and employees, ensuring full control and transparency of this process.

Tags: Accounting - Cms - Crm - Dispatching - Eam - Erp - Etom - Help-desk - Helpdesk - Inventory
Price: $99.95 (Demo) Size: 1.6 MB Site: ipi-solutions.com (IPI Business Solutions, Inc.) More info Download
Polar Help Desk

Polar Help Desk 4.1
Published: Jul 06, 2007
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Tags: Computer Technical Support - Customer Support Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Helpdesk System - Online Technical Support - Technical Support - Trouble Ticket
Price: $200.00 (Commercial) Size: 9.2 MB Site: polarsoftware.com (Polar) More info Download
IPI.MANAGER

IPI.MANAGER 6.05.demo
Published: Jul 06, 2007
IPI.MANAGER assumes full control of job execution by tracking deadlines and reminding employees about expired or outstanding personal tasks.

Tags: Accounting - Cms - Crm - Dispatching - Eam - Erp - Etom - Help-desk - Helpdesk - Inventory
Price: $599.95 (Demo) Size: 1.6 MB Site: ipi-solutions.com (IPI Business Solutions, Inc.) More info Download
Polar Help Desk Free

Polar Help Desk Free 4.1
Published: Apr 08, 2007
Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Tags: Computer Technical Support - Customer Support Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Helpdesk System - Online Technical Support - Technical Support - Trouble Ticket
Price: $0.00 (Freeware) Size: 9.5 MB Site: polarsoftware.com (Polar) More info Download

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