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Service Desk
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Help Desk for IIS

Help Desk for IIS 2.0
Published: Aug 17, 2006
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no a

Tags: Help Desk - Helpdesk - Support Desk - Web Based - Web-based - Web-based Help Desk - Web-based Helpdesk
Price: $199.00 (Shareware) Size: 4.1 MB Site: misutilities.com (MIS Utilities) More info Download



Web Help Desk

Web Help Desk 8.4.6.10
Published: Sep 26, 2008
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Price: $0.00 (Shareware) Size: 73.1 MB Site: webhelpdesk.com (MacsDesign Studio LLC) More info Download
JiJiTechnologies Password Reset

JiJiTechnologies Password Reset 3.1.2
Published: Jul 27, 2008
JPR is a web service that allows users to reset their password. It supports Help Desk Delegation. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve security, and increase productivity.

Tags: Help Desk Password Reset - Password Reset - Password Reset Self Service - Web Based Password Reset
Price: $0.00 (Freeware) Size: 4.1 MB Site: jijitechnologies.com (JiJiTechnologies) More info Download
The Help Desk Toolkit

The Help Desk Toolkit 2.4
Published: May 23, 2006
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

Tags: Computer Help Desk - Dms Help Desk - Free Help Desk Software - Help Desk - Help Desk Application - Help Desk Software - Help+desk+software - It Help Desk Software
Price: $199.00 (Shareware) Size: 4.3 MB Site: ovitztaylorgates.com (Ovitz Taylor Gates) More info Download
VersaSRS Help

VersaSRS Help Desk
Published: Sep 18, 2008
versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers.
Price: $0.00 (Demo) Size: 9.7 MB Site: versadev.com (VersaDev) More info Download
Polar Help Desk

Polar Help Desk 4.1
Published: Jul 06, 2007
Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Tags: Computer Technical Support - Customer Support Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Helpdesk System - Online Technical Support - Technical Support - Trouble Ticket
Price: $200.00 (Commercial) Size: 9.2 MB Site: polarsoftware.com (Polar) More info Download
Polar Help Desk Free

Polar Help Desk Free 4.1
Published: Apr 08, 2007
Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

Tags: Computer Technical Support - Customer Support Software - Help Desk - Help Desk Software - Helpdesk - Helpdesk Software - Helpdesk System - Online Technical Support - Technical Support - Trouble Ticket
Price: $0.00 (Freeware) Size: 9.5 MB Site: polarsoftware.com (Polar) More info Download
VueChat Customer Service

VueChat Customer Service 1.5
Published: Sep 25, 2008
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.
Price: $19.00 (Shareware) Size: 4.1 MB Site: vuechat.com (VueCam) More info Download
Hardware Inspector Service Desk

Hardware Inspector Service Desk 1.0
Published: Sep 18, 2009
Web-interface for user-supporter communication. User self registration, email notifications, control of request processing, responsibility auto delegation, attachments, etc. Extension for Hardware Inspector and Hardware Inspector Client/Server.

Tags: Helpdesk - Incident Management - Service Desk - Service Requests - Tickets
Price: $129.00 (Shareware) Size: 6.7 MB Site: hwinspector.com (Database Harbor Software) More info Download
Macros

Macros 1.01
Published: Jul 06, 2007
Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.

Tags: Help Desk - Help Desk Software - Help Desk Solution - Keyboard Layout - Keyboard Shortcut - Macro - Macros - Type - Web Based Help Desk - Windows Hot Key
Price: $29.95 (Shareware) Size: 952 KB Site: (INFORMATION PACKAGING) More info Download
Assistance Desk

Assistance Desk 1.4
Published: Sep 18, 2008
Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses.
Price: $190.00 (Demo) Size: 221 KB Site: (newageit.com) More info Download
Info Desk

Info Desk 1.4
Published: Sep 18, 2008
Info Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses.
Price: $190.00 (Demo) Size: 221 KB Site: (informitis.com) More info Download
ReadyDesk

ReadyDesk 4.0
Published: Sep 26, 2008
Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service.
Price: $199.95 (Demo) Size: 4.6 MB Site: readydesk.com (ReadyDesk) More info Download
Call Centre

Call Centre 1.0.2
Published: Sep 16, 2008
Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests.
Price: $120.00 (Shareware) Size: 4.1 MB Site: atny26.dsl.pipex.com (T A Computing) More info Download
WizAdvisor E-Marketing Pro

WizAdvisor E-Marketing Pro 3.01
Published: Jul 10, 2007
The online advisor for guided selling, product selection, configuration, or virtual help desk: the fully integrated web application WizAdvisor. Ask your customer for needs or usage, and match his profile with your portfolio for the best offering.

Tags: Comparison - Cpo - E-marketing - Guided Selling - Guided Shopping - Help Desk - Knowledge Management - Manufacturer - Market Research - One To One Marketing Product Finder
Price: $1302.00 (Shareware) Size: 14.0 MB Site: wizadvisor.com (Internet Invest GmbH) More info Download
TaskPool

TaskPool 2.4
Published: Mar 21, 2009
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development)

Tags: Customer Service - Customer Support - Help Desk - Help Desk Software - Helpdesk - Problem Tracking - Project Management - Task Management - Task Management Software - Web Help Desk
Price: $495.00 (Shareware) Size: 41.9 MB Site: deksoftware.com (DEK Software International) More info Download
Response

Response 4.7.9
Published: Jul 06, 2007
Sale and tenders, Complete shop management - Back Office, Stockcontrol, Pay-desk, pay-desk, management, Breakdown services and order management, Staff and planning, management,...

Tags: Back Office - Management - Pay-desk - Sale - Shop - Stockcontrol - Tenders
Price: $949.00 (Shareware) Size: 7.9 MB Site: softwareforstores.be (SoftwareForStores) More info Download
StromaSoft CRM Customer Service Helpdesk - Outlook Edition

StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
Published: Jul 06, 2007
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.

Tags: Call Center - Call Logging - Crm - Customer Relationship Managements - Ecrm - Help Desk - Helpdesk - Incidents - Instant Messaging - Newsletter
Price: $199.00 (Shareware) Size: 14.3 MB Site: StromaSoft.com (StromaSoft Ltd) More info Download
HelpBox

HelpBox 3.6
Published: May 31, 2007
HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox is fully configurable

Tags: Help Desk Software - Helpdesk - Web Based Help Desk
Price: $695.00 (Shareware) Size: 62.4 MB Site: laytontechnology.com (Layton Technology Inc) More info Download
Desk Doctor Low Resolution Win

Desk Doctor Low Resolution Win 1.3.1
Published: Jun 18, 2007
Desk Doctor detects, prevents and rehabilitates RSI at your desk. First the program takes you through on-screen medical tests. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise program to keep you healthy.

Tags: Blackberry Thumb - Carpal Tunnel - Desk Doctor - Einspine - Ergonomics - Exercise - Health - Injury - Medical - Musculoskeletal
Price: $129.00 (Shareware) Size: 22.0 MB Site: einspine.com (Einspine Ltd) More info Download
NewWayService

NewWayService 3.07
Published: Jul 06, 2007
NewWayService is incontestably the complete software solution you need for your service management. Whatever your industry, NewWayService allows you to follow efficiently your service requests (work orders / Jobs) in an efficient way.

Tags: Appels De Service - English - Entretien - Firebird - French - Help Desk - Jobs - Knowledge Base - Linux - Maintenance
Price: $227.00 (Shareware) Size: 49.3 MB Site: orologic.com (OroLogic Inc.) More info Download
Desk Doctor Low Resolution OSX

Desk Doctor Low Resolution OSX 1.3.1
Published: Jul 06, 2007
Desk Doctor detects, prevents and rehabilitates RSI at your desk. First the program takes you through on-screen medical tests. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise program to keep you healthy

Tags: Blackberry Thumb - Carpal Tunnel - Desk Doctor - Einspine - Ergonomics - Exercise - Health - Injury - Medical - Musculoskeletal
Price: $129.00 (Shareware) Size: 30.0 MB Site: einspine.com (Einspine Ltd) More info Download
FastRequest

FastRequest 6.01
Published: Jul 06, 2007
Work order and request online software. Your customers compose their requests themselves. You only have to decide of the priorities and the employees who will carry them out. You can now use FastRequest over the Internet without any third-parties.

Tags: Fastrequest - Form Online - Help Desk - Online Service Requests - Request Online - Request Web - Requisition - Service Desk - Task Online - Work Order
Price: $119.00 (Shareware) Size: 23.2 MB Site: fastrequest.com (FullData inc.) More info Download
Towers for PC

Towers for PC 4.1
Published: Sep 18, 2008
You have to clear the game field by pressing the cards on the field, the number of which is bigger or less by 1 than desk card at the bottom.
Price: $19.95 (Shareware) Size: 24.4 MB Site: (games-art.com) More info Download
Jitbit HelpDesk

Jitbit HelpDesk 1.9.0
Published: Jul 06, 2007
Jitbit Help-Desk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.

Tags: Base - Desk - Help - Issue - Knowledge - Software - Ticket - Tracking - Trouble
Price: $249.00 (Demo) Size: 542 KB Site: jitbit.com (JitBit Software) More info Download
Been There Done That

Been There Done That 2006
Published: Sep 25, 2008
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget.
Price: $169.00 (Shareware) Size: 4.2 MB Site: lnsoftware.com (Dennis Baggott and Sons) More info Download
DeskMarker

DeskMarker 1.9.7
Published: Sep 25, 2008
Desk Marker allows to draw on windows with different pensize and color.
Price: $0.00 (Freeware) Size: 1.5 MB Site: delight.ch (delight software gmbh) More info Download
Help Desk-99

Help Desk-99 4.0.165
Published: Jul 06, 2007
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.

Tags: Call Center - Call Tracking - Customer Service - Customer Support - Help Desk - Help Desk Software - Help Desk System - Helpdesk - Helpdesk Software - Helpdesk System
Price: $180.00 (Shareware) Size: 5.0 MB Site: lbetoolbox.com (Leigh Business Enterprises Ltd.) More info Download
SkyFex Remote Assistant

SkyFex Remote Assistant Free/Pro
Published: Jun 09, 2007
SkyFex Remote Assistant is a service that allows seeing what is happening on the remote computer desktop in real time.

Tags: Customer Support - Desktop Sharing - Desktopstreaming - Help Desk - Helpdesk Software - Online Collaboration - Pcanywhere - R - Remote Access - Remote Assistance
Price: $29.95 (Shareware) Size: 117 KB Site: skyfex.com (Tomsk Inc) More info Download
Towers

Towers 3.01
Published: Sep 17, 2008
You have to clear the game field by pressing the cards on the field, the number of which is bigger or less by 1 than desk card at the bottom.
Price: $6.99 (Shareware) Size: 964 KB Site: (XI-ART) More info Download

Service Desk

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