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Call Center Manager

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1.  Call Center Manager - Business & Productivity Tools/Databases & Tools
... Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule violations. Call Center Manager speeds effective training for new agents with the whisper coaching feature that allows live-Call ...


Tags: Agent Management - Agent Monitor - Call Center - Call Center Management - Call Center Report - Call Center Software - Contact Center - Contact Center Software - Ftc S Safe Harbor Requirement - Predictive Dialer

Price: $0.00 (Freeware) Size: 367.0 KB Site: voicent.com (Voicent Communications, Inc)
 

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2.  Call Center CRM - Communications/Other
... Voicent's Call Center CRM is a powerful software tool for managing customer interactions in Call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing ...


Tags: Auto Opt-out Management - Call Center Auto D - Call Center Crm - Call Center Dialers - Call Center Ivr - Call Center Management - Call Center Predictive Dialer - Customer Data Management - Customer Relationship Management - Predictive Dialer

Price: $0.00 (Freeware) Size: 402.0 KB Site: voicent.com (Voicent Communications, Inc)
 
3.  Dialgo Personal Call Center - Home & Personal/Misc
... Answering Machine for scripting your own professional Call Center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal Call Center v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read aloud emails, send auto reply emails or simply use the ...


Tags: Answering Machine - Call Center - Caller Id - Dialogic - Digits - Modem - Phone - Sapi 5 - Speech - Sunnybeach

Price: $199.00 (Shareware) Size: 4.4 MB Site: researchlab.swmirror.com (United Research Labs)
 
4.  Lokad Call Center Calculator - Business & Productivity Tools/Other Related Tools
... Don't waste time or money on your Call Center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from Call Center applications or from Excel. Easy 1-click staff optimization report. Convert Call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required. ...


Tags: Call - Center - Erlang - Forecast - Forecasting - Optimization - Scheduling - Staf - Volume

Price: $0.00 (Freeware) Size: 1.4 MB Site: lokad.com (Lokad.com)
 
5.  Unite Call Center - Communications/Other
... These products are inherently best choice for over 521 million Skype users who want to use Skype as their business communication platform. The major enhancements in this version include: Call Recording Management on Server All the calls recorded by the agents are available on the server side also. This feature is for the administrator to monitor the calls recorded by all agents. Text to Speech for Prompt Generation Text to speech provides facility to generate custom voice prompts which can be ...


Tags: Ip Pbx - Ivr - Skype Call Center - Skype Pbx - Voip Pbx

Price: $49.99 (Commercial) Site: unitepbx.com (QualiPlex SoftwareLLC)
 
6.  Unite PBX - Programming/Java Based Databases
... These products are inherently best choice for over 521 million Skype users who want to use Skype as their business communication platform. The major enhancements in this version include: Call Recording Management on Server All the calls recorded by the agents are available on the server side also. This feature is for the administrator to monitor the calls recorded by all agents. Text to Speech for Prompt Generation Text to speech provides facility to generate custom voice prompts which can be ...


Tags: Ip Pbx - Skype Call Center - Skype Pbx - Voip Pbx

Price: $49.00 (Commercial) Size: 20 B Site: unitepbx.com (QualiPlex SoftwareLLC)
 
7.  Advanced Call Center - Communications/Telephony
... An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: Call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced Call Center can send Call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced Call Center ...


Tags: Call - Call Forward - Call Recording - Caller - Caller Id - Conversation - Monitor - Paging - Phone - Record

Price: $39.95 (Shareware) Size: 2.3 MB Site: tweakinternals.com (Pingram Marketing)
 
8.  PrettyMay Call Center for Skype - Communications/Dial Up & Connection Tools
... PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. It allows small or medium sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, Call recording and personalized voicemail capabilities - and a lot more as well. With PMCCS, you can set up your Skype account as an IVR system easily. In its current version, PMCCS can support up to 30 simultaneous ...


Price: $150.00 (Commercial) Size: 6.6 MB Site: prettymay.net (PrettyMay Inc.)
 
9.  PrettyMay Call Center for - Business & Productivity Tools/Accounting & Finance
... PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Call Center solution for Skype. ...


Price: $150.00 (Shareware) Size: 5.5 MB Site: prettymay.net (PrettyMay Team)
 
10.  PrettyMay Call Recorder for Skype Basic - Communications/Chat & Instant Messaging
... PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware PBX / PABX. It allows Small Business to quickly and affordably implement a Skype IP PBX / PABX system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail capabilities and a lot more as well. FEATURES: A· Record Skype calls, Record conference calls, saving them as MP3 or WAV files in a separate channel. A· Call ...


Tags: Call - Call Recorder - Record - Record Call - Recorder - Save Call

Price: $0.00 (Freeware) Size: 5.5 MB Site: prettymay.net (PrettyMay-Team)
 
11.  Rander - Communications/Telephony
... Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic Call Center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with even better care. Rander displays real-time PBX Call ...


Tags: 1232 - Accounting - Call Center - Computer - Cti - Dial - Integration - Kx-td - Kx-td1232 - Kx-td500

Price: $149.00 (Shareware) Size: 2.4 MB Site: ranat.ru (Ranat)
 
12.  php Call Center - Utilities/Mac Utilities
... PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other Call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use. ...


Price: $0.00 (Freeware) Size: 64.5 KB Site: sourceforge.net (sourceforge.net)
 
13.  Terrasoft Call Center - Business & Productivity Tools/Other Related Tools
... Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. ...


Price: $490.00 (Demo) Size: 7.1 MB Site: terrasoft-crm-software.com (Terrasoft CRM Software)
 
14.  E-Service Center Manager (ESCM) - Server - Utilities/Network
... E-Service Center Manager (ESCM) OCo software for service centers and workshops. ...


Price: $800.00 (Demo) Size: 22.0 KB Site: (itsuperiority.com)
 
15.  Service Center Manager - Utilities/System Utilities
... Service Center Manager (SCM) OCo software for service centers and workshops. ...


Price: $1000.00 (Demo) Size: 22.0 KB Site: (alarit.com)
 
16.  CRM Dashboard - Communications/Other
... Voicent CRM Dashboard is unified agent desktop software that puts the customer at the Center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver superior customer experiences for your organization. Key Features: - Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard. - Full ...


Tags: Auto Opt-out Management - Call Center Auto Dialer - Call Center Crm - Call Center Ivr - Call Center Management - Call Center Software - Call Center Solutions - Crm - Customer Data Management - Customer Relationship Management

Price: $0.00 (Freeware) Size: 402.0 KB Site: voicent.com (Voicent Communications, Inc)
 
17.  Callcenter Manager for asterisk - Utilities/Mac Utilities
... This is a software that allows you to manage asterisk for a Call Center, you can manage in and outbound calls, login/logout from queues and view the status of them (users logged, service level, waiting calls) ...


Price: $0.00 (Freeware) Size: 955.6 KB Site: ccmanager.sourceforge.net (ccmanager.sourceforge.net)
 
18.  HD Media Center for SharePoint 2010 - Multimedia & Design/Presentation Tools
... HD Media Center for SharePoint 2010 organizes and catalogs your video media assets library into a central location where you can view and play your media assets.The player provides support for 4:3 standard video up to 1080p resolution HD media. Based on MediaPlayerCS4 base classes and extension classes HD Media Center provides all the features you would expect from a top tier media player. Supported features include Full screen, Standard Playback Controls, Catalogs and Clip Gallerys, Attach to ...


Tags: Hd Media Center For Sharepoint Online - Mediaplayercs4 - Office 365 - Office 365 Video Player - Sharepoint 2010 - Sharepoint 2010 Media Player - Sharepoint Online - Sharepoint Online Media Player - Sharepoint Online Video Player - Sharepoint Video Player

Price: $0.00 (Freeware) Size: 2.0 MB Site: silvercontrols.com (Silver Controls)
 
19.  Skype Call Recorder - Communications
... Skype Call Recorder is widely used by many Skype users and business Call centers. It is used for recording high quality Skype audio and video calls on both sides automatically. As the best quality Skype Call Recorder, It can support many kinds of audio formats such as MP3, WAV, OGG, FLAC and video format such as AVI. It can definitely help you in the online Skype interviews. The latest version of Skype Call Recorder contains 3 main parts: Skype voice recording, Skype video recording and FTP ...


Tags: Record Skype - Record Skype Audio - Record Skype Chats - Record Skype Video - Skype Call Recorder - Skype Recorder

Price: $29.95 (Shareware) Size: 2.3 MB Site: SharewareBoss.com (SharewareBoss Software)
 
20.  iReferent Light - Business & Productivity Tools/Personal Information Management
... Easy-to-use Contact Manager for small business and home users that organizes your personal Call Center to work in "hot" mode (while speaking) and keeps track of unlimited number of your contacts with this customizable data warehouse. It has the unique database structure: you can add into the database any (!) number of the description fields, from name of your pet to your boss car mark. But for all that you might fill only those specific fields in every record, which are really necessary. Also ...


Price: $20.00 (Shareware) Size: 1.5 MB Site: sitex.com.ua (sitex.com.ua)
 
21.  Axon Virtual PBx System - Communications/Other
... Axon is a virtual PBX designed to manage calls within a business or Call Center environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology. Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced Call queuing for Call Center applications the software routes all calls within a business.Features~ Manages telephone calls ...


Price: $0.00 (Freeware) Size: 372.0 KB Site: nchsoftware.com (NCH Swift Sound)
 
22.  Skype Recorder - Communications/Video/Voice Chat
... AthTek Skype Recorder concentrates on providing best quality Skype calls recording services. It works on Windows XP, Vista, Win7 and Win8. It can be used as an automatic answer machine or a parental control tool with its advanced settings. It has been awarded as THE BEST SKYPE RECORDER by thousands of users. If you are looking for a solution to easily record Skype calls in high-quality, AthTek Skype Recorder is the exact software for you. AthTek Skype Recorder comes with a clean interface ...


Tags: Record Skype - Record Skype Calls - Record Skype Video - Skype Call Recorder - Skype Recorder - Video Recorder For Skype

Price: $29.95 (Shareware) Size: 5.6 MB Site: skype-record.com (skype-record.com)
 
23.  C# VOIP Call TRANSFER EXAMPLE - Communications/Telephony
... Ozeki VoIP SIP .Net SDK for developing Call transfer feature in a C# softphone to forward incoming calls either with blind Call transfer or with attended Call transfer. The source code represents the basic implementation of Call forwarding using the provided methods of Ozeki SIP SDK. The sample program allows to transmit incoming calls to another end point without the originally called end point accepts the Call. The Ozeki Call Transfer sample program includes programming solutions for ...


Tags: Attended Call Transfer - Blind Transfer - C Voip Sip Softphone - Call Transfer - Call Transfer For C Softphone - Forward Incoming Call - Softphone Sdk - Transfer Incoming Call - Voip Sip Sdk

Price: $697.00 (Shareware) Size: 16.9 MB Site: voip-sip-sdk.com (C# VOIP CALL TRANSFER EXAMPLE)
 
24.  DVD Library Manager - Multimedia & Design/Audio
... DVD Library Manager for Vista Media Center (VMC) is a free Windows program which allows you to edit the DVD information (meta data) used by DVD Library in Vista Media Center (VMC). It can download additional movie information from Amazon.com and IMDB.com. This program is to be run outside of the Vista Media Center but on the same computer as VMC (It can also be run on a different computer if you are familiary with symbolic links). This program started as a small utility for personal use but I ...


Tags: Dvd - Library - Library Manager - Manage Dvd Library - Movie - Movie Manager

Price: $0.00 (Freeware) Site: taranu.net (Florin Barsan)
 
25.  CT Developer Studio - Communications/Telephony
... Implement a professional voice response system into your business quickly and efficiently. CT Developer Studio helps you develop and host automated Call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound Call Center, set up automatic dialing or create a fully automatic Call management system in Windows. Setting up an IVR system becomes fast and straightforward using CT Developer Studio. Get started in minutes using one of ...


Tags: Call System - Display - Interactive Voice Response - Interactive Voice Response System - Telephone Answering Software

Price: $99.00 (Commercial) Size: 45.7 MB Site: voicecallcentral.com (Pingram Software)
 
26.  LIVECHAT Contact Center - Business & Productivity Tools/Other Related Tools
... LIVECHAT Contact Center is a online customer support application. LIVECHAT Contact Center enables fast and intuitive contact between customer, who visits company web site, and its employee. It also allows receiving information about customers activities what ensures invaluable knowledge source in the process of sale and marketing activities. It creates absolutely new communication channel combined with classic Call Center. LIVECHAT Contact Center allows multiple conversations with customers, ...


Price: $33.00 (Shareware) Size: 6.7 MB Site: livechatinc.com (LIVECHAT, Inc.)
 
27.  SportsQ Booking Manager - Business & Productivity Tools/Inventory Systems
... With Booking Manager you could manage your Center facility reservation efficiently. It's equally suited to public situations such as Clubs, Sports Center, Universities, or Libraries where facilities needs to be reserved in advanced. Quick and easy to implement Saves receptionist or administrators time Multiple counters with synchronizations Remote staff, users, or members can easily make bookings Designed to integrate with your website or application Design and style can be easily customized to ...


Tags: Badminton Booking System - Booking - Brochure - Center - Futsal Booking System - Luimewah - Management - Manager - Mewah - Sportsq

Price: $225.00 (Shareware) Size: 17.8 MB Site: luimewah.net (Lui Mewah Enterprise)
 
28.  uCertify 70-658 MCTS: System Center Data - Educational/Teaching Tools
... PrepKit 70-658, MCTS: System Center Data Protection Manager 2007 is an interactive software application that helps you learn, tracks your progress, identifies areas for improvements and simulates the actual exam. This PrepKit contains 3 interactive practice tests with over 284 challenging questions guaranteed to comprehensively cover all the objectives for the 70-658: MCTS: System Center Data Protection Manager 2007 exam. With detailed analysis for each question, over 82 study notes, interactive ...


Tags: 70-658 Exam - 70-658 Mock Test - 70-658 Notes - 70-658 Practice Test - 70-658 Question - 70-658 Study Guide - 70-658 Test - Mcts System Center Data Protection Mana

Price: $119.99 (Shareware) Size: 8.0 MB Site: ucertify.com (uCertify.com)
 
29.  Click N Speak - Communications/Telephony
... Outbound Call centre software for individuals and Call centres located anywhere in the world that need to make telephone calls to Canadian residents and businesses. The software lets you search through an online telephone directory and Call everyone on the search result using your computer and a voice modem or internet phone. You can also import your own lists in CSV format. The software recognizes Canadian local and long distance numbers and can be configured to dial either or both. It ...


Tags: Autodialer - Calendar Dialer - Centre Fax - Outbound Call Center - Pim Scheduler - Survey - Telemarket - Telemarketing Database Directory - Telephone Phone - Telephony

Price: $0.00 (Freeware) Size: 15.9 MB Site: clicknspeak.ca (Voicenette Communications)
 
30.  Phone Call Xpress - Communications/Telephony
... Phone Call Xpress is a contact Manager and telephone dialer with optional Caller ID support. Organize contact names, numbers, addresses, and other information in multiple user-defined groups, and dial phone numbers using a standard analog modem. Supports the Vonage Click2Call feature. Caller ID features include Screen Pops, Auto-Name-Lookup, Call Logging, and Auto-Hang-Up on unwanted callers. Handle voice Call requests from other programs. Runs as a tray application. Phone Call Xpress is TAPI ...


Tags: Caller Id - Click2call - Contact Manager - Phone Dialer

Price: $20.00 (Shareware) Size: 1.2 MB Site: imptec.com (Impulse Technology)
 

Call Center Manager

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