Deliver workload forecasts. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting.
An advanced, yet simple-to-use telephone tware answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, and others.
EasyDesk Helpdesk is a simple call logging utility for small support centres and others. It is designed primarily to be quick and easy to use.
A fully working version can be downloaded from the Download page. Registration costs just $49.0
HelpConsole 2006 is the easiest way to create Help Systems and PDF manuals for your website or to distribute with your software products. Create a `Help Center` within your existing website that your staff can easily update at anytime from anywhere.
Rander is CTI software integrated with Panasonic PBX. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality.
Would you like to record phone calls ? Red Call Recorder 1.1 is the perfect way ! this a must have tool: record, edit and save many hours of phone calls to a common compressed wave file (up tp 1.1KBps) - all with just a click of your mouse.
Dive Centers- Dive Resorts - Dive Shops - Attention!
DiveShopManager 2.03 is designed for Dive Resorts!
If you own or manage a Dive Center or a Dive Shop this software will help to increase your sales and gain a higher profit from your business
TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database.
Easily select calls to block. Stop being bothered by sales calls or any other calls you don't want to receive. Protect your privacy and keep solicitors from interrupting you. This is a must-have if you value privacy.
Phone recorder, Voice Mail center, professional log, forward calls to e-mail, a personal web-site, a personalized answering mode and a different alert sign for each caller, Hidden Service, flags and priority for each call.. and much more... try it!
This program is ideal for individuals and call centres that need to make telephone calls to Canadian residents and businesses. It lets you search through an online telephone directory and call everyone on the search result from anywhere in the world.
FlexiServer is software for automatic employee time attendance logging. For staff who work at computers it does all hours logging automatically. It records log on and shut down times as worked hours. Hours can also be entered manually.
ManageEngine RoboIQ is an enterprise-ready & affordable web-based IT Process Automation software which eliminates time-consuming, repetitive manual tasks and processes. With job scheduling engine of RoboIQ, IT staff can automate their routine jobs, c
Oriador Rota is a staff scheduling and rostering package. Oriador Rota will help you produce and distribute your employee shift schedule, whether your requirements are simple or complex.
Overview. A simple way to produce staff ID cards. Membership ID Cards, Business cards and labels. The ability to include bar codes makes this an ideal product for any company that requires ID cards that can be used for swipe entry or produce bar code
Don't miss another call while online! PhoneTray Dialup will notify you when someone is calling while you're online. You can choose to take the call or ignore the call. Plus, this Caller ID software logs your incoming calls and blocks unwanted calls.
Modem spy records all telephone calls, records from microphone, plays back recorded mesages via phone line or sound card. Has built-in software automatic gain control. Detects and logs Caller ID
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.