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Call Center Crm Tools

From Title
Show: All Software | Free Software Only | Mobile Software Only
1.  call center crm - Communications/Other
... Voicent's call center crm is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing ...
 








2.  call TRACK crm Helpdesk - Outlook Edition - Business & Productivity Tools/Other Related Tools
... call Track crm Helpesk + Workflow + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. If your company is using Post-It notes, paper or email to manage the relationship with your customer then your missing out in the time and efficiency savings that ...
 
3.  php call center - Utilities/Mac Utilities
... PHP call center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use. ...
 
4.  Terrasoft call center - Business & Productivity Tools/Other Related Tools
... Terrasoft call center Server is a separate module of popular Terrasoft crm that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft crm users, process calls from different contacts according to the established rules. ...
 
5.  call center Magazin - Mobile/News
... Das call center Magazin ist ein sthetisch hochwertiges Fachmagazin zum Thema call center, Customer Care. Das Themenspektrum umfasst die wesentlichen Erfolgsfaktoren im individuellen sowie interaktiven Kundenkontakt. Das redaktionelle Konzept ist geprgt von einem nutzen- und praxisorientierten Journalismus. Das Magazin ist als Umsetzungs- und Handlungsleitfaden fr die tgliche Erfolgsarbeit im Kundendialog konzipiert. Attraktive und moderne Bilder, ausfhrliche Reportagen mit fundierten Inhalten ...
 




6.  Advanced call center - Communications/Telephony
... An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced call center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced call center ...
 
7.  call center Manager - Business & Productivity Tools/Databases & Tools
... call center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call reports, providing protection from prosecution for occasional, accidental rule violations. call center Manager speeds effective training for new agents with the whisper coaching feature that allows live-call ...
 
8.  PrettyMay call center for - Business & Productivity Tools/Accounting & Finance
... PrettyMay call center for Skype (PMCCS) is a 100% software-based call center solution for Skype. ...
 
9.  PhoneFusion call Control center - Mobile/Productivity
... Control your PhoneFusion ONE phone calls! Place calls on hold, send callers to voicemail and track your call history - all with the touch of your finger. NOTE: This app will only work if you have an existing PhoneFusion ONE account. ...
 
10.  PrettyMay call center for Skype - Communications/Dial Up & Connection Tools
... PrettyMay call center for Skype (PMCCS) is a 100% software-based call center solution for Skype. It allows small or medium sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, call recording and personalized voicemail capabilities - and a lot more as well. With PMCCS, you can set up your Skype account as an IVR system easily. In its current version, PMCCS can support up to 30 simultaneous ...
 

Call Center Crm Tools

From Short Description
1.  Drive360 - Mobile/Business
... Drive360 crm is a Customer Relationship Manager (crm) that evolves the current CRMs to integrate the Communities into the core function of dealer/customer communication. Drive360 crm is, first, a strategy that is supported by tools and technologies. The strategy is based around customer engagement and interactions, with transactions being a byproduct. Drive360 crm is still about crm (but evolved), meaning a back-end process and system for managing customer relationships and data in an efficient ...
 
2.  Credit Union call center Conference App - Mobile/Reference
... Maximize your 2013 call center Conference experience with the Credit Union call center Conference App. Download the app for free and get conference information, including: Agendas for each of the four days of the conference Speaker topics, listing in the agenda section Speaker bios Conference sponsors Map of hotel and conference rooms Conference contact and social media information ...
 
3.  Auto Accident Help center - Mobile/Utilities
... The Accident Help center App provides you with helpful resources and easy access to emergency tools that can help get you to safety in the event of an accident. App Features: - Emergency Accident center - One Touch Access to call the Police or to locate the nearest Emergency center - Easy Access to call a Taxi Cab for the times you may need a safe ride home - Accident Form to report when you have been involved in an accident - *Ability Capture photos at the scene of the incident and ...
 
4.  Swift MEAP for MS crm - Mobile/Business
... Swift MEAP for Microsoft crm, formally known as Mobile Edge for Microsoft crm, allows you to connect to and run your Microsoft Dynamics crm on your iPhone or iPad giving you access to your critical crm information even when you are outside of cellular network coverage. The application is ideal for all users of Microsoft crm including sales, customer service technicians and professional services specialists. Contact iEnterprises to obtain the server software so as to allow a live ...
 
5.  call! WIFE - Mobile/Utilities
... call WIFE With the success of call Mom, call Mum, call Mommy & call Mummy applications, in addition to customer feedback asking for more, here's call! Wife. Designed with a husband in mind, "call! Wife" allows you to call your wife quickly and easily. Whether it's an emergency or just to say hi, call Wife's simple design and direct location makes it easy to speed dial your loved one with one tap on the icon. Upon opening the application for the first time, you will be given simple ...
 




6.  SAP crm Sales - Mobile/Business
... With the SAP crm Sales mobile app for iPhone and iPad, you have the tools needed to increase revenue, accelerate buying decisions, and maximize productivity. The app accesses the SAP Customer Relationship Management (SAP crm) application and allows sales professionals to securely execute lead-to-quote-to-order processes from their iPhone or iPad. Key features of SAP crm Sales for iPhone and iPad * Access SAP crm accounts, contacts, leads, opportunities, quotes, orders, and calendar in real ...
 
7.  Rapidtrade - Mobile/Business
... Rapidtrade is a light crm system. Mobilize your sales force and allow them to browse your product catalogue and view stock offline. Your sales force will also capture call reports while at the customer and you can throw away your old call reports. ...
 
8.  crm Touch for vtiger - Mobile/Business
... crm Touch for vtiger gives you instatnt access to your vtiger crm data on your iPhone. By emphasizing the comment feature, crm Touch for vtiger accelerates the exchange of information among your vtigerCRM users. Currently with crm Touch for vtiger you can access your Comments, Calendar events, Contacts, Leads ,Accounts(Organisations), Vendors, Projects (Task & Milestone), Campaign ,Potentials(Opportunities) ,Documents. REQUIREMENTS: -A user account on vtiger crm On Demand or ...
 
9.  BizPBX - free Phone System for windows - Communications/Other
... BizPBX is a Free Phone System (PBX) with Skype Trunk and call Messenger, BizPBX is a Unified Communication PBX with Directory(online status), Conference, call Record, Voicemail, crm, Soft Fax, SMS, Internal EMail & Instant Messenger ...
 
10.  SAP crm Sales V2.1 - Mobile/Business
... The SAP crm Sales mobile app for iPhone and iPad equips sales professionals with the tools needed to increase revenue, accelerate buying decisions, and maximize productivity. The app accesses the SAP Customer Relationship Management (SAP crm) application and allows users to securely execute lead-to-quote-to-order processes from their iPhone and iPad. Key Features - Access SAP crm accounts, contacts, leads, opportunities, quotes, orders, and crm Calendar in real time - Plan calls with ...
 

Call Center Crm Tools

From Long Description
1.  Ai-crm Lite - Mobile/Business
... Ai-crm Lite Ai-crm Lite app is an mobile extension of Ai-crm Enterprise System. It simplifies and interacts with customer data which on the go, allowing customer to access own data from anywhere and anytime via own mobile device. -Works the way customer want it to works. -Easily managed with user friendly design. -Enhance productivity with mobile professional. -Rapidly deployed Ai-crm Enterprise system is an Innovative crm System who is a leader in the Enterprise crm market. With the ...
 
2.  crm Dashboard - Communications/Other
... Voicent crm Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver superior customer experiences for your organization. Key Features: - Fully integrated with Voicent call center crm, agents are able to manage customer crm records directly in Dashboard. - Full ...
 
3.  Browser crm - Business & Productivity Tools
... Browser crm is web based customer management & integrated email. Flexible and powerful crm - Customer Relationship Management - and Collaboration tools, running in any web browser. Browser crm is a commercial crm application, backed by a company with 3 years experience in the sector and with significant expertise in web-enabling small businesses, including migrating from desktop products such as ACT, Goldmine and Maximiser. Why does your small business need Browser crm? 1. you can have a single, ...
 
4.  SprinxCRM Free Edition - Business & Productivity Tools/Other Related Tools
... SprinxCRM is a full featured crm solution. Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by SprinxCRM helping You make the right decisions. Integrated with major business registers, email functionality, and Microsoft Outlook. SprinxCRM is fully Web based. New call center features simplify lead transfer from call center to the sales department. Included Territory management, allowing to assign ...
 
5.  Kaseya Sync with Microsoft crm - Network Tools/Network Monitoring & Info
... Great little tool that saves you time managing your customer's server by opening the Kaseya's NOC (Network Operation center) while in Microsoft Outlook (when Microsoft crm Client For Outlook is installed on your desktop). Mainstream your work. Convert incoming Emails tracked in crm to Cases. Associate incidents with HW Device. Open Kaseya's NOC in Outlook HW Device Entity. Link between Microsoft crm Services and Microsoft crm Cases and the faulty HW Device as future reference for IT ...
 
6.  dotConnect for Zoho crm - Programming/Components & Libraries
... dotConnect for Zoho crm is an ADO.NET provider for working with Zoho crm data through the standard ADO.NET or Entity Framework interfaces. It allows you to easily integrate Zoho crm data into your .NET applications, and integrate Zoho crm services with widely used data-oriented technologies. dotConnect for Zoho crm has the same standard ADO.NET classes as other standard ADO.NET providers: ZohoConnection, ZohoCommand, ZohoDataAdapter, ZohoDataReader, ZohoParameter, etc. This allows you quickly ...
 
7.  Oracle crm On Demand Connected Mobile Sales - Mobile/Business
... Oracle crm On Demand Connected Mobile Sales allows real-time and secure access to your key crm data from Oracle crm On Demand. You can access your most critical sales information, such as your accounts, contacts, appointments, tasks, opportunities, leads, and notes directly from your iPhone. Note: This application requires separate licensing of Oracle crm On Demand Mobile Sales Data Access to access crm data from Oracle crm On Demand. ...
 
8.  crm-Express Free - Business & Productivity Tools/Databases & Tools
... crm-Express Free Edition is a free high quality crm program. crm-Express can manage your marketing and customers. Features include Email Client, Calendar, Address Book and Journal. crm-Express Free Edition is a single-user version. ...
 
9.  Outlook Explorer 2010 - Business & Productivity Tools/Other Related Tools
... Outlook Explorer is a crm add-in for Microsoft Outlook 2010. Microsoft Outlook is one of the most popular e-mail and contact management program in a business environment. However, it lacks the ability to smoothly integrate contacts with tasks and calendar items. In addition, it cannot handle necessary sales and marketing tools such as marketing projects and call reports. That is where Outlook Explorer enhances the features of Outlook, allowing it to be a fully functional customer relationship ...
 
10.  Outlook Explorer - Business & Productivity Tools/Other Related Tools
... Outlook Explorer is a crm add-in for Microsoft Outlook 2010. Microsoft Outlook is one of the most popular e-mail and contact management program in a business environment. However, it lacks the ability to smoothly integrate contacts with tasks and calendar items. In addition, it cannot handle necessary sales and marketing tools such as marketing projects and call reports. That is where Outlook Explorer enhances the features of Outlook, allowing it to be a fully functional customer relationship ...
 

Call Center Crm Tools

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