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Excel Call Center Reporting Templates

From Title
Show: All Software | Free Software Only | Mobile Software Only
1.  call center CRM - Communications/Other
... Voicent's call center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records customer opt-out selections for your auto dialing or predictive dialing ...
 








2.  call center Magazin - Mobile/News
... Das call center Magazin ist ein sthetisch hochwertiges Fachmagazin zum Thema call center, Customer Care. Das Themenspektrum umfasst die wesentlichen Erfolgsfaktoren im individuellen sowie interaktiven Kundenkontakt. Das redaktionelle Konzept ist geprgt von einem nutzen- und praxisorientierten Journalismus. Das Magazin ist als Umsetzungs- und Handlungsleitfaden fr die tgliche Erfolgsarbeit im Kundendialog konzipiert. Attraktive und moderne Bilder, ausfhrliche Reportagen mit fundierten Inhalten ...
 
3.  php call center - Utilities/Mac Utilities
... PHP call center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use. ...
 
4.  Terrasoft call center - Business & Productivity Tools/Other Related Tools
... Terrasoft call center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. ...
 
5.  call center Manager - Business & Productivity Tools/Databases & Tools
... call center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call reports, providing protection from prosecution for occasional, accidental rule violations. call center Manager speeds effective training for new agents with the whisper coaching feature that allows live-call ...
 




6.  PrettyMay call center for - Business & Productivity Tools/Accounting & Finance
... PrettyMay call center for Skype (PMCCS) is a 100% software-based call center solution for Skype. ...
 
7.  Advanced call center - Communications/Telephony
... An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording. Advanced call center can send call notifications to your pager and voice messages over e-mail. It can also block certain types of incoming calls, even without Caller ID information. Advanced call center ...
 
8.  Unite call center - Communications/Other
... These products are inherently best choice for over 521 million Skype users who want to use Skype as their business communication platform. The major enhancements in this version include: call Recording Management on Server All the calls recorded by the agents are available on the server side also. This feature is for the administrator to monitor the calls recorded by all agents. Text to Speech for Prompt Generation Text to speech provides facility to generate custom voice prompts which can be ...
 
9.  PhoneFusion call Control center - Mobile/Productivity
... Control your PhoneFusion ONE phone calls! Place calls on hold, send callers to voicemail and track your call history - all with the touch of your finger. NOTE: This app will only work if you have an existing PhoneFusion ONE account. ...
 
10.  PrettyMay call center for Skype - Communications/Dial Up & Connection Tools
... PrettyMay call center for Skype (PMCCS) is a 100% software-based call center solution for Skype. It allows small or medium sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, call recording and personalized voicemail capabilities - and a lot more as well. With PMCCS, you can set up your Skype account as an IVR system easily. In its current version, PMCCS can support up to 30 simultaneous ...
 

Excel Call Center Reporting Templates

From Short Description
1.  ManagePLUS for QuickBooks - Business & Productivity Tools/Accounting & Finance
... ManagePLUS is a management reporting add-on for QuickBooks, emphasizing cost- and profit-center reporting for Classes, plus special quantity handling reporting features: (1) Detailed Class breakdowns in the PL. (2) Supports TWO quantities per transaction! (3) Per-unit income cost reporting for quantities. (4) Spreadsheet-based reports let you play "what-if" in any report. WORKS WITH: U.S. editions of QuickBooks 2003 and later. ...
 
2.  Global Response Mobile - Mobile/Business
... Global Response Mobile - An app designed to provide reporting for Global Response Outsourced call center Services. ...
 
3.  Credit Union call center Conference App - Mobile/Reference
... Maximize your 2013 call center Conference experience with the Credit Union call center Conference App. Download the app for free and get conference information, including: Agendas for each of the four days of the conference Speaker topics, listing in the agenda section Speaker bios Conference sponsors Map of hotel and conference rooms Conference contact and social media information ...
 
4.  Automatic Doctors Calls with excel - Business & Productivity Tools
... Automatically schedule up to 100 doctors to 10 daily calls each day for up to a year with excel. call preferences and qualifications are combined with doctor availability and call history each day to randomly select who is assigned to each call. Holiday and weekend calls, as well as weekday calls are evenly and fairly distributed to all of your doctors throughout the year. Up to 10 vacation (or otherwise unavailable) periods can be specified for each doctor and calls will not be assigned on ...
 
5.  jXLS - Utilities/Other Utilities
... jXLS is a small and easy-to-use Java library for writing excel files using XLS templates and reading data from excel into Java objects using XML configuration <br>Support for excel 2007 OOXML (.xlsx) file format ...
 




6.  call! WIFE - Mobile/Utilities
... call WIFE With the success of call Mom, call Mum, call Mommy & call Mummy applications, in addition to customer feedback asking for more, here's call! Wife. Designed with a husband in mind, "call! Wife" allows you to call your wife quickly and easily. Whether it's an emergency or just to say hi, call Wife's simple design and direct location makes it easy to speed dial your loved one with one tap on the icon. Upon opening the application for the first time, you will be given simple ...
 
7.  DTM Schema Reporter - Business & Productivity Tools
... DTM Schema Reporter, as the name implies, is a reporting tool for database schema. This utility helps technical writers and database administrators create a report of any complexity level within seconds. And importantly, it supports all common database interfaces, whether it is ODBC, OLE DB or even Oracle call Interface. Conveniently, DTM Schema Reporter can create reports in multiple formats, namely RTF (compatible with all Microsoft Word versions), XML, HTML, CHM (Windows HTML Help), PDF, ...
 
8.  DrillPoint - Mobile/Business
... DrillPoint Reports is an advanced excel report writer designed exclusively for your Abila MIP Fund Accounting Software system. Take your financial reporting beyond what you can do within the base MIP reporting system with this completely integrated reporting tool. ...
 
9.  MMT Account-Business - Business & Productivity Tools/Accounting & Finance
... MMT Account-Business is an MS excel based software on Accounting, Sales, Purchases, Inventory and Manufacturing operations. It is Easy to use and User-friendly and supports most Microsoft excel versions; including excel 2000, excel 2002, excel 2003, excel 2007, excel 2010, excel 2013 and excel 2016 on Windows platform. The software is a good and powerful tool; in particular for small business or small operations. The software has the below special features which are not commonly ...
 
10.  SMDR+ - Communications/Other
... SMDR+ call logging and reporting software for IP telephone systems. Includes a number of preset reports as well as an easy to use designer to create custom reports. SMDR+ also features a mapping feature that allows it to be used with almost any telephone system that supports SMDR call accounting. If you are looking for free, featured call logging this is for you! ...
 

Excel Call Center Reporting Templates

From Long Description
1.  Lokad call center Calculator - Business & Productivity Tools/Other Related Tools
... Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required. ...
 
2.  Report Tool for Cisco Unified Comms - Utilities/Automation Utilities
... Report Tool for Cisco Unified Communications (CUCM, CUPS, CUC, CER, UCCX) automatically produces comprehensive documentation (Word, HTML, CHM format) in minutes: + Configuration Reports for Cisco Unified Communications Manager (CUCM), Cisco Unified Presence Server (CUPS), Cisco Unity Connection (CUC), Cisco Emergency Responder(CER), Cisco Unified call center Express (UCCX) for all versions of Cisco Communications + Phone Inventory Report (serial, model, MAC, switch neighbor,...). Free trial. ...
 
3.  Aspose.Cells for reporting Services - Programming/Components & Libraries
... Aspose.Cells for reporting Services allows you to export native excel reports in Microsoft SQL Server 2000, 2005 and 2008 reporting Services. Unlike the built-in renderer for excel based reports, it provides an extended feature set and allows RDL reports to be converted to: excel 97-2003 binary XLS format, SpreadsheetML or the Excel2007 XLSX format. With Aspose.Cells Report Designer tool, users can design & deliver reports into MS excel directly without using Visual Studio IDE. ...
 
4.  WhoCalls - Communications/Other
... WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external database. Samples of a call center in MsAccess, excel and Outlook are included. When configured as a Server, WhoCalls distributes the info on the network. ...
 
5.  excel Expense Report Template Software - Business & Productivity Tools/Office Suites & Tools
... Create expense report templates in MS excel. excel 2000 or higher required. ...
 
6.  excel Equipment Inventory List Template - Business & Productivity Tools/Office Suites & Tools
... Create templates for equipment inventory lists in MS excel. excel 2000 or higher required. ...
 
7.  excel Personal Finance Template Software - Business & Productivity Tools/Other Related Tools
... Create yearly, monthly or weekly budget templates in MS excel. excel 2000 or higher required. ...
 
8.  SprinxCRM Free Edition - Business & Productivity Tools/Other Related Tools
... SprinxCRM is a full featured CRM solution. Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by SprinxCRM helping You make the right decisions. Integrated with major business registers, email functionality, and Microsoft Outlook. SprinxCRM is fully Web based. New call center features simplify lead transfer from call center to the sales department. Included Territory management, allowing to assign ...
 
9.  excel Cash Flow Template Software - Business & Productivity Tools/Office Suites & Tools
... Create weekly, monthly or yearly cash flow templates in MS excel. excel 2000 or higher required. ...
 
10.  Sprinx CRM Start - Business & Productivity Tools
... Sprinx CRM is a full featured CRM solution. Contact information, relationships, business opportunities, orders, sales activities, marketing campaigns, planning, reporting and more can be handled by Sprinx CRM helping You make the right decisions. Integrated with major business registers, email functionality, and Microsoft Outlook. Sprinx CRM is fully Web based. New call center features simplify lead transfer from call center to the sales department. Included Territory management, allowing to ...
 

Excel Call Center Reporting Templates

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