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  • Acronis True Image for Mac   (Henry)

    Takes full backup of a Mac system which includes saved files and folder plus installed apps.

  • Lodgit Desk Hotel Software for Mac   (Arnold)

    I run a small guest house in Nepal where this software is in use for last two years, we felt this is good enough for any...

  • XolidoSign   (Zico)

    Allows me to insert signature on any document automatically before dispatching, other software requires manual instruction.

  • Wurlie   (Tenesy)

    Make unlimited number of short urls with this script without knowing much about processes that take place in background.

  • Start Hotspot   (heltvet)

    You may turn your android phone to a wifi hotspot but your data may be misused unless you have some sort of control over...

  • NCheck Bio Attendance Trial for Windows   (Jeusme)

    The system is implemented in my office premises, it maintains the employees in and out time accurately, helps the accounts...

  • FirePlotter   (Kacper)

    Monitors all in-coming and outgoing traffic to your PC, also shows the consumed bandwidth to calculate internet bill.

  • FolderMill   (Fairyn)

    FolderMill is an automation software which looks for incoming files and send them to printer by filtering as per your...

  • DocuVieware   (Sigfrid)

    Fully featured document viewer which can be added in your page to load and read almost any type files, the software can...

  • Kiosk Software   (Emmerentiana)

    Restricts access to the public computers and kiosks to prevent changes or viruses from affecting it, hence you need no...


Call Center Customer Service

Show: All Software | Free Software Only
1.  Call Center CRM - Communications/Other
... Voicent's Call Center CRM is a powerful software tool for managing Customer interactions in Call centers or sales organizations. Use it to: Automatically track all Customer interactions Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual Customer record. Automatically save and manage Customer Opt-Out and Contact Preferences Records Customer opt-out selections for your auto dialing or predictive dialing ...


Tags: Auto Opt-out Management - Call Center Auto D - Call Center Crm - Call Center Dialers - Call Center Ivr - Call Center Management - Call Center Predictive Dialer - Customer Data Management - Customer Relationship Management - Predictive Dialer

Price: $0.00 (Freeware) Size: 402.0 KB Site: voicent.com (Voicent Communications, Inc)
 

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2.  Call Center Magazin - Mobile/News
... Das Call Center Magazin ist ein sthetisch hochwertiges Fachmagazin zum Thema Call Center, Customer Care. Das Themenspektrum umfasst die wesentlichen Erfolgsfaktoren im individuellen sowie interaktiven Kundenkontakt. Das redaktionelle Konzept ist geprgt von einem nutzen- und praxisorientierten Journalismus. Das Magazin ist als Umsetzungs- und Handlungsleitfaden fr die tgliche Erfolgsarbeit im Kundendialog konzipiert. Attraktive und moderne Bilder, ausfhrliche Reportagen mit fundierten Inhalten ...


Price: $0.00 (Freeware) Size: 819.2 KB Site: mackcrossmedia.at (MEDIA24)
 




3.  Call Center Manager - Business & Productivity Tools/Databases & Tools
... Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-Call reports, providing protection from prosecution for occasional, accidental rule violations. Call Center Manager speeds effective training for new agents with the whisper coaching feature that allows live-Call ...


Tags: Agent Management - Agent Monitor - Call Center - Call Center Management - Call Center Report - Call Center Software - Contact Center - Contact Center Software - Ftc S Safe Harbor Requirement - Predictive Dialer

Price: $0.00 (Freeware) Size: 367.0 KB Site: voicent.com (Voicent Communications, Inc)
 
4.  Lokad Call Center Calculator - Business & Productivity Tools/Other Related Tools
... Don't waste time or money on your Call Center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from Call Center applications or from Excel. Easy 1-click staff optimization report. Convert Call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required. ...


Tags: Call - Center - Erlang - Forecast - Forecasting - Optimization - Scheduling - Staf - Volume

Price: $0.00 (Freeware) Size: 1.4 MB Site: lokad.com (Lokad.com)
 
5.  EEI/AGA Customer Service Conf - Mobile/Business
... The EEI/AGA Customer Service Conference and Exposition is the premiere utility industry Customer Service conference. Utility professionals from all levels, vice president through analyst, will be present to learn and share new ideas. This yearss theme will be 'The New Energy Customer.' The general sessions include broad ranging topics on improving Customer Service throughout your organization. The breakout session covers subjects on Call Center, Billing and Payment Processing, Credit and ...


Price: $0.00 (Freeware) Size: 10.6 MB Site: crowdcompass.com (CrowdCompass, Inc.)
 
6.  Credit Union Call Center Conference App - Mobile/Reference
... Maximize your 2013 Call Center Conference experience with the Credit Union Call Center Conference App. Download the app for free and get conference information, including: Agendas for each of the four days of the conference Speaker topics, listing in the agenda section Speaker bios Conference sponsors Map of hotel and conference rooms Conference contact and social media information ...


Price: $0.00 (Freeware) Size: 6.2 MB Site: utahscreditunions.org (Adam Hartvigsen)
 
7.  PrettyMay Call Recorder for Skype Basic - Communications/Chat & Instant Messaging
... PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware PBX / PABX. It allows Small Business to quickly and affordably implement a Skype IP PBX / PABX system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail capabilities and a lot more as well. FEATURES: A· Record Skype calls, Record conference calls, saving them as MP3 or WAV files in a separate channel. A· Call ...


Tags: Call - Call Recorder - Record - Record Call - Recorder - Save Call

Price: $0.00 (Freeware) Size: 5.5 MB Site: prettymay.net (PrettyMay-Team)
 
8.  php Call Center - Utilities/Mac Utilities
... PHP Call Center is a web-based application used to keep track of a company's incoming phone calls. It is unlike other Call loggers in that it is not based on "tickets" as those systems are often confusing and cumbersome to use. ...


Price: $0.00 (Freeware) Size: 64.5 KB Site: sourceforge.net (sourceforge.net)
 
9.  CRM Dashboard - Communications/Other
... Voicent CRM Dashboard is unified agent desktop software that puts the Customer at the Center of all interactions - phone, text message, email, and social media. By providing Customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver superior Customer experiences for your organization. Key Features: - Fully integrated with Voicent Call Center CRM, agents are able to manage Customer CRM records directly in Dashboard. - Full ...


Tags: Auto Opt-out Management - Call Center Auto Dialer - Call Center Crm - Call Center Ivr - Call Center Management - Call Center Software - Call Center Solutions - Crm - Customer Data Management - Customer Relationship Management

Price: $0.00 (Freeware) Size: 402.0 KB Site: voicent.com (Voicent Communications, Inc)
 
10.  CenturyLink Tech Center - Mobile/Productivity
... Always advancing with technology, while keeping Customer Service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take Customer Service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed ...


Price: $0.00 (Freeware) Size: 4.2 MB Site: dicewisewiki.org (Dice Corporation)
 
11.  Matrix Mobile Service - Mobile/Productivity
... Always advancing with technology, while keeping Customer Service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take Customer Service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed ...


Price: $0.00 (Freeware) Size: 6.2 MB Site: dicewisewiki.org (Dice Corporation)
 
12.  TMC Mobile Service - Mobile/Productivity
... Always advancing with technology, while keeping Customer Service our priority, DICE Corporation continues what it is known for: efficiency, accuracy, and user-friendly software and now all of this comes packaged and placed literally in the palms of your hands. The DICE Corporation Matrix Mobile Service provides technicians with the mobile efficiency to take Customer Service to the next level. In addition to eliminating the need for bulky laptops, Matrix Mobile Service can be accessed ...


Price: $0.00 (Freeware) Size: 16.1 MB Site: dicewisewiki.org (Dice Corporation)
 
13.  Huntsville City Schools Virtual Volunteer Center - Mobile/Education
... The Huntsville City Schools Virtual Volunteer Center is a community Service website, which facilitates matching the needs of the school system to community volunteers and donors. The Huntsville City Schools Virtual Volunteer Center provides easily accessible centralized volunteer opportunities and material requests by school personnel to registered volunteers and/or material donors. Any teacher or designated education staff member can post volunteer opportunities and/or material needs to the ...


Price: $0.00 (Freeware) Size: 3.8 MB Site: volunteer.hsv-k12.org (PPT Solutions, Inc.)
 
14.  Hughes Customer Gateway - Mobile/Utilities
... Hughes Customer Gateway is a utility for current Hughes customers to quickly access and update their Customer Service information. Features: - View site information - View case information - View problem details - View last SO event activity - View case notes - Add a new case to a site - Add a new note to a case Note: Hughes Customer Gateway account required. ...


Price: $0.00 (Freeware) Size: 3.3 MB Site: customergateway.hns.com (Hughes)
 
15.  Bell Road Animal Medical Center - Mobile/Health & Medical
... Bell Road Animal Medical Center is a full Service veterinary practice in Montgomery, Alabama. We provided full spectrum, advanced medical services for dogs, cats, birds, exotics, and pocket pets. We also provide luxury boarding for dogs and cats, as well as full Service, supervised doggy day care services. Download our FREE app to enjoy the following features: -One touch calling -GPS Directions -Fan Wall -Request an Appointment -Photo Gallery -Buy Pet Products -And Much, Much more! ...


Price: $0.00 (Freeware) Size: 11.8 MB Site: bellroadamc.com (Regal Resolve LLC)
 
16.  Boldchat Operator Client .NET - Communications/Connectivity
... Free live chat software for online sales and support teams. Increase sales, improve Customer Service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. ...


Tags: Chat - Contact - Contact Manager - Contacts - Crm - Customer - Customers - Email - Email Management - Email Manager

Price: $0.00 (Freeware) Size: 4.5 MB Site: boldcenter.com (Bravestorm, LLC)
 
17.  Internet Call Waiting, Fax and Voicemail - BuzMe - Internet/Tools & Utilities
... Stay online and in touch with BuzMe's free Internet Call waiting and voicemail Service. BuzMe, which works on your existing phone number, allows you to receive and respond to phone calls while online. ...


Price: $0.00 (Freeware) Site: rcfaxservice.com (RingCentral, Inc.)
 
18.  Monica Hoskins Agency - Mobile/Business
... When other Agents talk about Customer Service what do they truly mean? I'm Monica Hoskins and Customer Service to me isn't just a marketing technique! It's about taking the time to not only listen, but hear the real needs of my clients. Although I have won a multitude of awards throughout my career for Service and performance that goes above and beyond, the true Reward is helping Families to save money with the right coverage! Download my app today to get the excellent Customer Service ...


Price: $0.00 (Freeware) Size: 21.3 MB Site: zapadapapps.com (Zapadapapps LLC)
 
19.  ServiceDesk Lite 2016 (Free Service CRM) - Business & Productivity Tools
... Service Desk Lite is free ready to use Service management software that enables you to manage Service contracts/AMC and Customer complaint life cycle from complaint initiation, assignment to closure in a very simple way. For Service oriented firms it is very essential to timely respond to Customer complaints, Usually lot of paperwork needs to be done to manage Service contracts and Customer complaints. Service management is made simpler with Service Desk Lite. Service Desk Lite is useful for ...


Tags: Free Amc Software - Free Complaint Management Software - Free Help Desk Software - Free Issue Tracking Software - Free Preventive Maintenance - Free Service Contract Software - Free Service Desk Software - Free Service Management Software - Free Service Software

Price: $0.00 (Freeware) Size: 5.1 MB Site: spinsolite.com (Spinso Lite)
 
20.  AdventnetManageEngine SupportCenter Plus - Business & Productivity Tools/Other Related Tools
... ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve Customer issues quickly, thereby delivering superior Customer support and taking Customer satisfaction to the next level.Trouble TicketingAutomatically convert the emails sent to Help Desk into trouble tickets or enable your end users to ...


Price: $0.00 (Freeware) Size: 31.0 MB Site: zohocrm.com (AdventNet Inc)
 
21.  Restore My Dream - Mobile/Business
... Restore My Dream is a successful Financial Services Company with its National Customer Service department in Dallas, TX. We choose the state of Texas to be the Customer Service Center for Restore My Dream, due to the favorable economy, mainly the housing and the job market. Everything is big in Texas. Consumers get bigger houses for lesser money. Texas has a steady job market harboring corporate offices of some of the biggest Corporations. This makes housing affordable to many. That having been ...


Price: $0.00 (Freeware) Size: 16.5 MB Site: restoremydream.com (Restore My Dream, LLC)
 
22.  Berge Mazda - Mobile/Business
... Welcome to Berge Mazda! Located in Mesa, AZ, Berge Mazda is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Berge Mazda a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Mazda, youve come to the right place. Call 855-249-1546 for your No-Obligation Internet Price Quote from our ...


Price: $0.00 (Freeware) Size: 9.5 MB Site: dealerappvantage.com (Berge Group DealerApp)
 
23.  Main Street Beauty Works - Mobile/Lifestyle
... Best Hair Salon in Shrewsbury When we ask our Shrewsbury, PA clients what they like about our hair salon, it always boils down to attention to detail and good old fashion Customer Service. Hey Shrewsbury! You deserve the best salon experience too! Give us a Call today. Main Street Beauty Works 8 reasons why you will love our Salon: 1. You will be getting one on one Service- We want our customers to know that they are not just a number or that next one in line. You really do matter ...


Price: $0.00 (Freeware) Size: 22.2 MB Site: salonsunsational.com (Andrew Wroblewski)
 
24.  Hubby for Hire for iPhone - Mobile/Utilities
... When your hubby-do-list becomes overwhelming, peace of mind is just a phone Call away! No home improvement or home repair project is too small or large for Hubby for Hire to handle. Hubby for Hire was founded on providing superior Customer Service and quality craftsmanship. We believe that our customers deserve a professional handyman they can trust to respect their home or property and deliver the highest quality every time, on every job. We believe in building lasting Customer relationships ...


Price: $0.00 (Freeware) Size: 6.3 MB Site: yourhubby.com (Hubby for Hire)
 
25.  Lacombe Ford - Mobile/Business
... Lacombe Ford is a full Service automotive dealership that prides itself on an outstanding team and their commitment to providing excellent Customer Service. Now, we are proud to bring you our very own DealerApp! Some of the things our app can do for you are: - Full Vehicle Inventory integration. Browse or search our entire inventory without ever seeing a slow mobile website. Save the ones you like as favorites. Flip your device sideways while looking at a car to see all the images in cover ...


Price: $0.00 (Freeware) Size: 8.2 MB Site: dealerappvantage.com (Land Automotive Group)
 
26.  Celtic Healthcare Patient Referral - Mobile/Health & Medical
... A quick and easy way to refer homecare and hospice patients with Celtic Healthcares iPhone app. Enter basic patient information, and our Customer Service team will follow up to coordinate and transition the care your patient needs. Additional resources allow you to assess hospice eligibility criteria, Call us with the touch of a button, view our website, or contact us for any of your home healthcare needs. A quick and easy way to refer homecare and hospice patients with Celtic Healthcares ...


Price: $0.00 (Freeware) Size: 2.4 MB Site: celtichealthcare.com (CELTIC HEALTHCARE INC)
 
27.  QGS Kiosk - Mobile/Business
... As a revolutionary application, QGS Kiosk not only improves the efficiency of your Customer Service, but also provides your business with a high-end image. This app resolves all the hassle of your customers ordering of services and waiting time by providing a powerful Self-order and Check-in Engine. Browsing through your products and services through our Multi-Media Menu or engaging in the complimentary built in Web-surfing while waiting for their turn, QGS Kiosk is the ultimate in Customer ...


Price: $0.00 (Freeware) Size: 35.4 MB Site: myQGS.com (QGS Global Pte. Ltd.)
 
28.  Mike Shaw Toyota DealerApp - Mobile/Business
... Mike Shaw Toyota, located in Corpus Christi, Texas is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Mike Shaw Toyota a good one for the life of your vehicle. Now, we are proud to bring you our very own DealerApp! Some of the things our app can do for you are: - Full Vehicle Inventory integration. Browse or search our entire inventory ...


Price: $0.00 (Freeware) Size: 15.4 MB Site: dealerappvantage.com (DealerApp Vantage)
 
29.  Lexus of Rockville - Mobile/Business
... Lexus of Rockville is the highest rated Lexus dealer in the DC market for Customer Satisfaction. We are one of two Lexus dealers in the DC market to obtain the Lexus Elite Award for Customer Service and sales performance. We have the largest Lexus Service Department on the East coast. We offer a quiet room, internet lounge, Caf Lexus, multiple TV lounges and wifi throughout the dealership. Now, we are proud to bring you our very own iPhone app! Some of the things our app can do for you are: ...


Price: $0.00 (Freeware) Size: 3.2 MB Site: dealerappvantage.com (Zocalo Labs)
 
30.  McGrath City Honda DealerApp - Mobile/Business
... The right vehicle, the right price right down the street? and backed by outstanding Customer Service, that's the McGrath Experience. So if you're in the market for a new or pre-owned vehicle, stop in today, let us earn your business and see why we say? "When you do the Math, you'll choose McGrath!" Now, we are proud to bring you our very own DealerApp! Some of the things our app can do for you are: - Full Vehicle Inventory integration. Browse or search our entire inventory without ever ...


Price: $0.00 (Freeware) Size: 25.0 MB Site: dealerappvantage.com (Zocalo Labs)
 

Call Center Customer Service

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